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Resolved

Elevated 502 Errors on StepSecurity Secure Registry

Sep 3, 2026 at 6:32pm UTC
Affected services
Secure Registry

Resolved
Sep 4, 2026 at 8:13am UTC

We have deployed a fix for the underlying issue and are closely monitoring the service to confirm it fully resolves the elevated error rate seen earlier. No further impact has been observed since the fix was deployed. We will post a final update once we've confirmed stability.

Updated
Sep 4, 2026 at 1:30am UTC

The elevated error rate has subsided and the service has been operating normally since. We have identified the root cause with high confidence and are actively developing and testing a fix.

Updated
Sep 4, 2026 at 12:25am UTC

We experienced another short period of elevated 502 errors. We've made progress narrowing down the contributing factors.

Updated
Sep 3, 2026 at 9:25pm UTC

We saw a further period of elevated 502 errors on the same service. Our team is continuing to investigate and is working to isolate the cause. We apologize for the disruption and will keep this page updated.

Created
Sep 3, 2026 at 6:32pm UTC

We are currently investigating an increase in 502 errors on our package registry service. Some package installs may intermittently fail or time out. We will share an update as soon as we have more information.